Drawing from your own experience, select a process (a set of specified steps to accomplish a task) used at your place of work or in your interaction with a health care organization that you would like to see improved. Explain why you picked that process. Explain how you would go about improving it. Who should be involved with you? What are some of the questions you should ask about the current process? How will you know if the process was actually improved?
First, we need to be sure you can identify a process; many students have difficulty with that, so refer to your textbook and other readings. I am also interested in the method to be used to improve the process, not a solution. (For example, I am not looking for something like: “The clinic where I work is new and has few patients so far. We should use social media to advertise more.” The discussion here is about identifying a process and how the clinic would go about deciding how to improve that process, who should be involved, what should be considered, and what steps should be taken.) You should employ the techniques discussed in class or those that you find in your research. Keep in mind that outside resources strengthen your responses.
Remember, members of Group B should create a posting in response to the questions above by midnight Thursday. These postings need to thoroughly respond to the questions. Then members of Groups A, C and D will respond to at least two students’ postings with comments, questions and further discussion. (Remember “more than 2″ substantive postings are required for an “A.”) If questions are posed, they should be responded to by the original poster. Let’s have a great discussion and some interesting examples to take a look at for improving processes!
Your first assignment, Stage 1, requires you to analyze a process and suggest ways it can be improved. This discussion is to help prepare you to successfully complete that assignment.