Explain the dual functions of the external environment and the internal environment and the role of the personnel within both environments. Be sure to include examples to support your thinking.
– 12 pt font
– Time new roman
– 1″ margins
– Atleast 4 pages long not counting the reference and title page.
* Must use Chapter 9 as a resource from my book as well as other scholarly resources –
Hoffman, D., & Bateson, J. (2011). Services Marketing: Concepts, Strategies & Cases. Mason, OH: South-Western College.
*** DUE BY 09/17/2016, 5pm MOUNTAIN STANDARD TIME ***